At Swoon Lifestyle, we ship using Australia Post 3kg or 5kg postage + tracking satchels.
The tracking number will be sent to you upon item being shipped. Orders placed on a weekend day, will be processed within 24 hours of the next business day. Please ensure your delivery details are correct as we are unable to re-direct packages once your order has been dispatched. For international shipping, we use economy air for a flat rate of $25. This does not include live tracking. Please contact us for rates for international postage with tracking at firstname.lastname@example.org
All charges are current Australia Post pre-paid satchel charges. Shipping is calculated at checkout.
As we ship from store, orders placed Mon-Fri before 12pm AEST will be shipped same day where possible and next day otherwise.
Express postage is offered for a fee, please contact us to enquire. Please allow 1-3 additional days for locations outside of metropolitan areas. Any delivery date or time specified by us is a best estimate only and we will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery. Orders will be delivered Mon-Fri, 9am-5pm, please note deliveries are not made on weekends.
All orders are subject to availability. We will do our very best to supply you with your ordered item. Please note, on occasion items may not be available. In this instance, we will be in touch and offer you a replacement size or refund for the unavailable item.